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TERMS & AGREEMENTS: ------------------- By accessing this website you agree to these terms and conditions. If you do not agree to them, please do not use this website. oletourshawaii.com is provided solely for your personal use. You may not use this website for any commercial purpose other than purchasing goods displayed on the site for resale. ONLINE SHOPPING Before you place an order you should read the following: Order process , Shipping & Delivery and Returns Procedure. These pages are part of these terms and conditions, & contain important information about your order. By submitting an order to us through our website, you represent and warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will be made in full. If the Billing details for your order are the same as your Delivery address details, by placing an order on the website you confirm that you are the person referred to in the Delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the Billing details. Ordering Order Process 1. Log-in, or create your account with oletourshawaii.com 2. Add your chosen goodies to your shopping cart 3. Proceed to our online checkout. 4. Confirm your order & shipping address details 5. Choose payment method, either online credit card payment or bank transfer 6. If you choose to pay by credit card, complete your order by entering your credit card information 7. An Order confirmation email will be sent to you acknowledging the exact details of your order once it has passed through our security checks. 8. A Shipping confirmation email will be sent to you when your order is actually shipped from our Indonesian Base, providing you with instructions on how you can track the status of your package, if applicable. Order acceptance and the completion of the contract between you and oletourshawaii.com will take place when your order is dispatched, unless you have cancelled the order in accordance with the instructions. Non-acceptance of an order may be a result of one of the following: 1. The product you ordered being unavailable, see Product Availability 2. Our inability to obtain authorization for your payment 3. The identification of a pricing or product description error 4. Failure to meet the eligibility to order criteria set out in the Terms and Conditions Order Cancellation If you wish to cancel your order please contact info@guapo.net Customer Services by: 1. Returning your order confirmation email to us stating your intention to cancel the order 2. phone +62(361)7801301 3. Skype: www.guapo.net (during store hours) It may not always be possible to stop an order from being dispatched, as we endeavor to process orders immediately. Please return the order following the instructions contained within the email. Further details of our Returns Policy are detailed in Returns Procedure Tracking your order status You can easily check the status of your order by clicking on My Account and entering your personal oletourshawaii.com password. If your order has shipped via a shipping company using package tracking technology such as EMS/ DHL, you can use your tracking number to check the current location of your package. In addition, once your order is packed and shipped from one of our Guapo bases in Bali or Amsterdam, you will receive a confirmation email that includes your package tracking number, if applicable. Payment Methods Credit card / Debit card * Recommended * We accept payment by A, Visa, MasterCard, and debit cards with the Visa or MasterCard logo. If you are paying by credit card, then you must supply your credit card details when you place your Order. Your credit card will be charged when we issue your Invoice or on shipment of your Products. We will not supply the products to you until your credit card issuer has authorized the use of your card for payment of the Products ordered. If we do not receive such authorization we will let you know by email. Bank Transfer For wholesale orders we also accept payment by bank transfer to our bank in Bali. If you choose this payment option, all details for payment will be sent to you by email. Please note this payment method takes longer to process. Goods will be sent on receipt of payment. Please note that oletourshawaii.com does not accept cash by post. Pricing Policy All prices shown on the website will be charged to your credit card in Euro. If you are paying by bank transfer method, you will have to pay any bank fees involved in the transfer All charges are converted against the daily interbank EURO rate. Charges will appear on your credit card bill or bank statement under the name Gustavo B. Cagliano Prices may change and Items may be withdrawn at any time. SECURITY Security of Transactions We at oletourshawaii.com take your security very seriously and encrypt consumer data, such as credit card numbers, when you order directly through the website. We transfer the encrypted data over the Internet using 128-bit Secure Sockets Layer (SSL) encryption technology to prevent third parties from reading the information you enter during our online Checkout process, so that your online shopping experience is safe and secure. Please keep in mind that for your protection we do not store credit card numbers in our database. Once the transaction is complete, we have no way of accessing your credit card number. Additionally, if you are shipping an order to an address other than your billing address, your order may be delayed for verification. Security of Email Correspondence The website also invites you to contact oletourshawaii.com via email, through the "Contact Us" pages. Email correspondence is free format text and is not encrypted, therefore it is not a secure means of communication. Please do not send sensitive information, such as credit card information or your login/ password, through email. In turn oletourshawaii.com will never contact you requesting that you supply your login/ password details. Data Protection By placing your order, you agree that we may store, process and use data collected from your order form for the purposes of processing your order. Some of the information you provide to us will be passed to the companies we use for the shipment of products to you. This does NOT include your credit card information, as it's no ones goddamn business except yours! LEGAL STUFF! Proprietary Rights The oletourshawaii.com logos and trademarks, as well as other marks, trade names, trademarks and logos on this Website, are the properties of their respective owners. You may not use, reproduce, copy or manipulate such logos in any manner without the prior written consent of the owner. Privacy & Security All material featured and information provided on the website, whether text, music, or images, are protected by copyright, trademark and other intellectual property rights. You may download, electronically copy or print any of the contents on condition that you are using them for personal and not for commercial purposes unless by obtaining the prior written consent of oletourshawaii.com. Use for any other purpose is strictly prohibited without prior written permission from oletourshawaii.com. No right, title or interest in any of the contents of this website will be transferred to you as a result of downloading, electronically copying or printing or attaching to email such material. Modification of Content Accessing the website is entirely at your own Risk! oletourshawaii.com attempts to ensure that the content on this Website is complete and current but does not guarantee that the information contained on this website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. oletourshawaii.com reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you. Further, oletourshawaii.com reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is cancelled within the guidelines set out in the terms and agreements of purchase, oletourshawaii.com shall promptly issue a credit to your credit card. If you are otherwise unsatisfied with your purchase, you may return it to oletourshawaii.com. Please see our Return/Cancellation Policy.
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